By accessing, browsing, or using our website, mobile application, or taxi booking services, you acknowledge that you have read, understood, and agreed to comply with the following Terms & Conditions. These terms govern your access to and use of our platform, including all bookings, payments, and transportation services provided by us. By continuing to use our services, you agree to be legally bound by these terms, as well as any additional policies referenced herein, including our Privacy Policy and Cancellation Policy. If you do not agree with any part of these Terms & Conditions, we kindly request that you refrain from using our website, app, or taxi services.
We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically to stay informed about any changes. Your continued use of our services after any updates constitutes acceptance of the revised Terms & Conditions.
By accessing or using our services, you agree to the practices described in this policy.
By booking a ride or using our platform, you confirm that you:
Are at least 18 years old
Provide accurate and complete information
Agree to follow these Terms & Conditions
All third-party partners are required to protect your data.
We provides:
On-demand taxi booking services
Scheduled ride bookings
Airport transfers
Outstation and hourly rental services
We act as a transportation service provider connecting passengers with verified drivers.
Passengers agree to:
Provide accurate pickup and drop-off details
Be ready at the pickup location on time
Maintain respectful behavior toward drivers
Not damage or misuse the vehicle
Not carry illegal, hazardous, or prohibited items
Your safety is our priority. We provide:
Verified drivers
Vehicle inspections
GPS ride tracking
Emergency support assistance
All third-party partners are required to protect your data.
All bookings are subject to driver and vehicle availability.
A booking is confirmed only after you receive a confirmation notification via SMS, email, or app.
We reserve the right to refuse or cancel any booking at our discretion.
Fares are calculated based on distance, time, vehicle type, and applicable charges.
Prices may vary due to traffic, route changes, tolls, or peak-hour pricing.
Payments can be made via cash, credit/debit card, UPI, or other available methods.
Additional charges such as waiting time, parking fees, or toll taxes may apply.
Fares are calculated based on distance, time, vehicle type, and applicable charges.
Prices may vary due to traffic, route changes, tolls, or peak-hour pricing.
Payments can be made via cash, credit/debit card, UPI, or other available methods.
Additional charges such as waiting time, parking fees, or toll taxes may apply.
Our drivers are required to:
Hold valid licenses and permits
Follow traffic laws and safety regulations
Maintain clean and roadworthy vehicles
Provide professional and respectful service
Your safety is our priority. We provide:
Verified drivers
Vehicle inspections
GPS ride tracking
Emergency support assistance
Passengers must wear seat belts and follow safety instructions during the ride.
Our drivers are required to:
You may cancel your ride within the permitted cancellation window.
Cancellation fees may apply depending on timing.
Refunds, if applicable, will be processed within [X] business days.
Repeated cancellations may lead to account restrictions.
However, drivers are independent service providers and are responsible for their conduct.
If you leave personal items in a taxi:
Contact our support team immediately
We will coordinate with the driver to recover items
We are not responsible for items that cannot be located
We reserve the right to suspend or terminate accounts if users:
Violate these Terms
Engage in fraudulent activity
Misuse the platform
Behave inappropriately toward drivers or staff
Your personal information is handled according to our Privacy Policy. By using our services, you agree to our data collection and usage practices.
We may update these Terms & Conditions at any time. Continued use of our services after updates indicates acceptance of the revised terms.
These Terms shall be governed by the laws of india. Any disputes will be subject to the jurisdiction of the courts in Nagpur.
If you have any questions regarding these Terms & Conditions, please contact us:
Company Name: [Your Taxi Company Name]
Address: [Company Address]
Email: support@yoursite.com
Phone: +1 234 567 890