1. Introduction

At our Company, we are fully committed to protecting your privacy and maintaining the security of your personal information. We understand the importance of trust when you choose our taxi booking services, and we take every reasonable step to safeguard the data you share with us. This Privacy Policy outlines how we collect, use, process, store, and protect your personal information when you access or use our website, mobile applications, and taxi booking services. It explains what types of information we gather, including details such as your name, contact information, location data, payment details, and ride history. We collect this information to provide efficient booking services, improve user experience, ensure safe transportation, process payments securely, and communicate important updates regarding your rides.

Additionally, this policy explains your rights regarding your personal data, including how you can access, update, or request deletion of your information. By using our taxi services, website, or mobile applications, you agree to the practices described in this Privacy Policy.

By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect different types of information to provide better taxi services.

A. Personal Information

Full Name

Phone Number

Email Address

Pickup and Drop-off Locations

Payment Information

Account Login Details

B. Ride Information

Booking Date & Time

Ride History

Distance & Route

Driver Details

Vehicle Information

C. Location Data

Match you with nearby drivers

Track rides for safety

Improve route efficiency

3. How We Use Your Information

Your information is used to:

Process and confirm bookings

Assign drivers

Calculate fares

Provide customer support

Improve service quality

Send booking confirmations (Email/SMS)

Prevent fraud and ensure security

Comply with legal obligations

4. Sharing of Information

We do not sell your personal information.

Drivers (for ride fulfillment)

Payment gateway providers

SMS & email service providers

Government authorities (if required by law)

All third-party partners are required to protect your data.

5. Payment Security

We use secure and trusted payment gateways (e.g., Stripe, PayPal, Razorpay).

Your card details are encrypted and not stored on our servers.

6. Data Retention

We retain your data only as long as necessary to:

Provide services

Maintain ride history

Comply with legal requirements

7. Cookies Policy

Our website uses cookies to:

Improve user experience

Remember preferences

Analyze website traffic

You can disable cookies through your browser settings.

8. Your Rights

You have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your data

Withdraw consent

Opt out of marketing emails

9. Driver Privacy

Driver information is also protected. We collect:

Driver license details

Vehicle registration

Background verification documents

This information is stored securely and used only for operational purposes.

10. Data Security

We implement:

SSL encryption

Secure hosting

Firewall protection

Access control systems

However, no online system is 100% secure.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Company Name: [Your Taxi Company Name]

Address: [Company Address]

Email: support@yoursite.com

Phone: +1 234 567 890